24x7 Proactive Monitoring
Real-time monitoring of your systems, networks, and endpoints. Issues are detected and addressed before your users notice them, providing coverage that does not take vacations across holidays and weekends.
Services
Co-Managed CyberSecure IT Services
Built for organizations that already have internal IT, and want to extend its reach, not replace it.
Co-Managed IT Partnership
Co-Managed CyberSecure Services is built for organizations that already have internal IT, and want to extend its reach, not replace it.
We share responsibility for day-to-day operations, bring 24x7 coverage and a full cybersecurity stack, and free your team to focus on the work only they can do. That means 24x7 monitoring of your systems, networks, and endpoints, and a multi-layered security stack including SOC and SIEM services, managed EDR, firewall management, and email security, all orchestrated by our team.
Core capabilities
Built to Support Your Co-Managed IT Team
We go beyond break-fix and basic support. Our Co-Managed IT Services program is designed to enhance your team’s capabilities, reduce risk, and improve system performance without unnecessary complexity.
Multi-Layered Cybersecurity
SOC and SIEM services, managed endpoint detection and response, firewall management, DNS filtering, and email security, all orchestrated by our team to provide a documented, defensible security posture.
Strategic IT Leadership
Quarterly Business Reviews led by a Virtual CIO keep your technology roadmap aligned with business goals, budget, and risk, ensuring a roadmap that leadership can trust.
Shared Day-to-Day Operations
Workstation management, M365 administration, mobile device management, and asset tracking, executed together with your internal team to free up your engineers for strategic projects.
24/7 Security Operations Center
An enterprise-grade SOC using advanced AI and SOAR automation to detect and respond to cyber threats around the clock, with SIEM integration and log analysis.
Compliance-Driven Risk Management
Business security policies and documentation supporting HIPAA, CMMC, FINRA, and SOC 2, plus vulnerability management, data encryption, and vendor risk and audit readiness.
Infrastructure & Endpoint Security
Your team handles end-user requests, we handle backend infrastructure: workstation management, Zero Trust application allowlisting, and firewall and network management.
Virtual CIO & Strategic IT Planning
Technology roadmap development, budget planning and ROI analysis, capacity and growth planning, cloud strategy, and IT asset optimization.
Intelligent Automation and AI Tools
Automated patch management, security automation within our SOC, automated workflows and ticketing, AI-powered reporting, and smart escalation protocols.
Business value
Benefits
When you choose BC Networks as your Co-Managed IT partner, you gain a technology ally invested in your internal team’s success. Our approach is centered on achieving measurable results together.
Increased Productivity
Your internal team stops firefighting daily tickets and starts focusing on high-value projects and strategic initiatives.
Strengthened Security
Gain 24/7 monitoring by our Security Operations Center (SOC) and a full cybersecurity stack, including managed EDR and Zero Trust.
Predictable Budgeting
One flat monthly rate for your defined co-managed scope, with no hourly billing, no overages, and no hidden fees.
Scalable Expertise
Instantly add senior-level expertise, from security engineers to vCIOs, to your bench without the cost of additional full-time hires.
Compliance Confidence
Peace of mind with security policies, documentation, and technical controls that map to frameworks like HIPAA, CMMC, and SOC 2.
Strategic Alignment
Quarterly Business Reviews (QBRs) ensure your technology roadmap is always aligned with the direction of the business.
Problems we solve
Common Pain Points Solved
Our CyberSecure Managed IT Services are designed to address the real-world challenges that your organization encounters daily.
Overwhelmed IT Staff
CyberSecure is built for businesses that have no internal IT team, or a small team that needs a force multiplier. We provide a complete managed IT service to keep your systems running and your team productive, allowing you to move away from reactive break-fix cycles.
Poor Cybersecurity Posture
Most managed IT providers treat cybersecurity as an add-on. We include enterprise-grade protection like 24/7 SOC monitoring, Zero Trust application controls, and built-in managed EDR from day one to ensure your security posture actually holds up.
Missed Compliance Deadlines
We support regulatory requirements including HIPAA, CMMC, FINRA, and SOC 2. Our service includes documented security policies and compliance support to help you handle sensitive data and meet cyber insurance requirements.
Lack of Strategic Direction
Without strategic planning, IT spend becomes unpredictable. We provide a dedicated Virtual CIO (vCIO) for strategic guidance and Quarterly Business Reviews to align your technology with your business goals and keep you ahead of growth.
Real-World Example
Scaling with Secure Managed IT
A 50-employee manufacturing firm in San Jose came to us with an overburdened team struggling to manage production systems and rising cybersecurity threats. By switching to our fully managed IT services, we provided a security-first stack including 24/7 SOC monitoring, automated patch management, and managed endpoint detection and response.
The result? Their security posture now holds up to cyber insurance audits, and they have the strategic guidance of a vCIO to align technology with their business goals.
Manufacturing, engineering, construction companies, medical practices, and nonprofits will find our approach fully tailored to their technical and compliance needs. We ensure safe and secure IT operations for Bay Area businesses that value proactive protection over reactive break-fix.
Program overview
CyberSecure Co-Managed vs Complete
| Feature | Co-Managed | Complete (Fully Managed) |
|---|---|---|
| Managed Infrastructure | ||
| 24x7 System Monitoring Continuous real-time monitoring of IT systems to detect, analyze, and respond to performance issues. | ✓ | ✓ |
| Infrastructure Support Maintenance, monitoring, and optimization of IT systems, networks, and hardware. | ✓ | ✓ |
| Firewall Management Configuration, monitoring, and maintenance of firewalls to protect networks from unauthorized access. | ✓ | ✓ |
| Backup & Disaster Recovery Automated backups and strategic disaster recovery planning for business continuity. | ✓ | ✓ |
| Workstation Management Deployment, maintenance, security, and performance optimization of employee workstations. | ✓ | ✓ |
| On-Site Support Physical maintenance and management of critical infrastructure including servers and networking. | Additional | ✓ |
| Desktop Support Fast remote troubleshooting and on-site assistance for workstation issues. | Additional | ✓ |
| Patch Management Automated deployment and monitoring of security updates to keep systems secure and current. | ✓ | ✓ |
| Mobile Device Management Secures, monitors, and manages mobile devices while enforcing MFA. | ✓ | ✓ |
| Asset Tracking & Management Monitoring and optimizing IT assets throughout their lifecycle. | ✓ | ✓ |
| vCIO Quarterly Business Review Expert-led IT strategy sessions to align technology with business goals. | ✓ | ✓ |
| Microsoft 365 Management | ||
| M365 Management & Administration Oversight, configuration, security, and user support for Microsoft 365. | ✓ | ✓ |
| Cloud Email & Collaboration Security SecureGuard protection for cloud email and collaboration, preventing phishing, malware, and data breaches. | ✓ | ✓ |
| Virtual Vault Backup for M365 Third-party backup for OneDrive, SharePoint, Teams, and Exchange, protecting against loss and ransomware. | ✓ | ✓ |
| Cybersecurity Services | ||
| SOC & SIEM Services 24x7 security monitoring, threat detection, and incident response by our SOC team. | ✓ | ✓ |
| Managed Endpoint Detection & Response Continuous monitoring and automated response for endpoints in real time. | ✓ | ✓ |
| Zero Trust Application Management Strict access controls, application allowlisting, and continuous verification. | ✓ | ✓ |
| Credential Vault & Dark Web Monitoring Securely manages credentials and monitors the dark web for exposed logins. | ✓ | ✓ |
| DNS Filtering for Endpoints Blocks malicious websites and phishing at the DNS level. | ✓ | ✓ |
| Vulnerability Detection & Management Identifies, assesses, and remediates security vulnerabilities across IT systems. | ✓ | ✓ |
| Data Encryption Management Secure storage, transmission, and compliance protection against unauthorized access. | ✓ | ✓ |
| Responsibilities Matrix | ||
| System Monitoring | Shared monitoring with internal IT collaboration | Real-time system performance and health monitoring |
| Asset Tracking & Management | Shared tracking with internal IT oversight | Complete asset tracking and lifecycle management |
| Remote Helpdesk Support | Supplemental helpdesk support for internal teams | 24/7 IT support with full troubleshooting |
| Access Management | Guided access management with internal IT | Full user access control and security |
| Cybersecurity Monitoring | Collaborative monitoring with internal security teams | Continuous monitoring with proactive threat response |
| Vulnerability Scanning | Assisted scanning and risk reporting | Automated scanning and risk mitigation |
| Cloud Security | Enhanced cloud security with team integration | Comprehensive cloud security solutions |
| Managed Encryption | Coordinated encryption strategy and support | End-to-end data encryption and compliance |
| IT Compliance Services | Compliance guidance and shared management | End-to-end compliance management |
| Endpoint Protection | Augmented endpoint protection with IT team input | Advanced endpoint security and management |
| Disaster Recovery | Support for in-house disaster recovery plans | Full disaster recovery and backup management |
FAQs
Frequently Asked Questions
What is the difference between Co-Managed IT Services and Complete / Fully Managed IT Services?
Co-Managed IT Services enable your internal IT team to maintain control while leveraging our tools and expertise to enhance operations. Fully managed services, however, can either augment or replace your internal IT entirely.
Who is Co-Managed IT Services best suited for?
Co-Managed IT Services are ideal for internal IT departments that are stretched thin, facing growing security demands, or focused on strategic growth. For businesses in San Jose or the greater Bay Area, Co-Managed IT Services offer scalable and flexible support.
How fast can you onboard a new client in San Jose?
Most San Jose and Silicon Valley businesses are fully onboarded into our Co-Managed IT Services within two weeks, depending on the scope.
Will our internal IT team still control our systems?
Yes. With Co-Managed IT Services, your internal IT team remains in control. We support them and handle only the tasks you assign or delegate.
Can we start with just one service, like patch management or SOC?
Absolutely. Our Co-Managed IT Services are modular. You can start with a focus like patch management, SOC, or compliance monitoring and scale as needed.
Are your services available in cities like Mountain View or Fremont?
Yes. We provide Co-Managed IT Services to businesses throughout San Jose, Mountain View, Fremont, Santa Clara, and the entire Bay Area.
What industries benefit most from Co-Managed IT Services?
Industries with strict compliance or high uptime needs, such as legal, finance, healthcare, manufacturing, and tech, benefit most from Co-Managed IT Services, especially in the Bay Area.
How do you help with compliance frameworks like HIPAA and CMMC?
Our Co-Managed IT Services include compliance automation and reporting tailored to frameworks like HIPAA and CMMC. Whether in San Jose or Sunnyvale, we customize services to meet regional and industry-specific requirements.
Ready to Reinforce Your IT Team?
- Based in the San Francisco Bay Area with coverage provided globally.
- Built-in compliance tools and AI-powered threat protection.
- Scalable Co-Managed IT Services that grow with you.
- Fast deployment, expert engineers, and real-time visibility.
Next step
Ready to Reinforce Your IT Team?
Schedule your free consultation now to see how Co-Managed IT Networking Services can strengthen your business.