Optimum Managed IT Services
Reliable Managed IT Services Provider in San Jose & the Bay Area
BC Networks is a leading managed IT services provider serving organizations in San Jose and throughout the Bay Area. Stop ignoring critical IT issues overnight and that could lead to a costly problem in the morning. Our IT experts understand that:
- Troubleshooting a critical technology issue can’t stop just because the workday is finished.
- In today’s competitive business market, 24×7 live support is foundational to a thriving company.
Managed IT Services Provided In San Jose By BC Networks
The Optimum Service Is Built For Organizations That Are Ready To Take Their Technology Performance To The Next Level.
In addition to the foundational Co-Managed IT services in San Jose, the Optimum service level adds the following best-in-class features through our expert IT support team:
- The Optimum Service includes: 24×7 On-Site Support – Helpdesk Support – Workstation Monitoring
- Multi-Factor Authentication for Office365
Stay focused and don’t let IT problems consume your time and attention
Freedom to focus on growing your business
Get a trusted partner that works with you and for you, so you can focus on what you do best to strengthen your business.
Around the Clock Support
Our experienced IT experts monitor your critical infrastructure and offer live support so IT issues become non-issues, no matter what time it is.
Predictable Monthly Fees
You never know when an IT issue will occur and this presents a budget issue. The Optimum service program offers all-inclusive 24×7 support on a fixed fee basis so you can budget accurately.
We understand that outsourcing your IT support can make you nervous and feel like you are not in control of your business
The Optimum service was built for companies just like you. Companies that need full-service IT department to increase efficiency, security, and productivity but can’t afford to hire the expert staff to make it happen.
We are not a vendor, but a partner that will help you grow your business and provide strategic solutions for whatever technology challenges lie ahead.
With regular easy to digest reporting and meetings, you can confidently control your business technology needs without wasting time.
Optimum IT Services
Customized To Meet All Business Requirements
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| Program Features | Co-Managed | Optimum | Cyber Security | Cyber Security+ |
| Core Infrastructure Services | ||||
| 24×7 Network / Server / SaaS Monitoring |  |
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| 24×7 Firewall Management | |
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| E-mail Security Gateway | |
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| 24×7 Remote Support, Problem Isolation and Resolution | |
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| Backup & Disaster Recovery Management | |
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| vCIO Business Review (Strategic Planning & Budget) | |
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| Monthly Reporting | |
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| Endpoint Management Services | ||||
| 24×7 Workstation Monitoring | |
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| Windows Patch Management | |
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| Mobile Device Management |  |
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| 24×7 Helpdesk Support Service | |
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| 24×7 On-Site Support | |
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| Cyber Security Services | ||||
| Endpoint Detection & Response | |
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| Multi-Factor Authentication for Office365 | |
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| SaaS Threat Protection | |
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| Security Awareness Training | |
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| Dark Web Monitoring | |
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| Vulnerability Management | |
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| Advanced Cyber Security Services | ||||
| Disk Encryption Protection | |
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| Compliance Manager (NIST, HIPPA) | |
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| Penetration Testing | |
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| SIEM Log Monitoring | |
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| 24x7x365 Security Operations Center | |
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| Incident Response Plan | |
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Find IT Support To Enhance Your Work Experience
BC Networks is your go-to place for the ultimate computing experience. With 30+ years of providing expert IT support, we are your company’s best bet for reliable technology assessment services. Our expert team offers unmatched tech services to clients within the San Francisco Bay Area. Contact us today!